NOVEMBER 4, WEDNESDAY
| 08:00am - | Accreditations |
09:00am - | Opening |
09:30am - | OPENING CONFERENCE: 200 YEARS OF SWEDISH EXPERIENCE AND THE LESSONS FOR THE WORLD
Speaker: KJELL SWANSTRÖM, Head of Staff from Swedish Parliamentary Office. |
10:30am - | Coffee break and relationships |
10:45am - | PANEL - ACTUAL AND GLOBAL TENDENCIES OF THE OMBUDSMAN WORK.
Speakers:
IAN DARLING, President of the FCO - Forum of Canadian Ombudsman.
ARLENE BROCK, Ombudsman of Bermuda and Regional Vice President for the Caribbean and Latin America of the Intern. Ombudsman Institute.
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12:30pm - | Lunch |
02:00pm - | PANEL - DEVELOPMENT OF WORKING METHODS AND TOOLS OF THE OMBUDSMAN
Lectures:
1 - Key Elements of an Effective Ombudsman Institution
Speaker: DEAN GOTTEHRER, former President of the United States Ombudsman Assoc. and currently Intern. Consultant to the UN for Ombudsman matters.
2 - The People/Ouvidor Partnership: making it Work
Speaker: FIONA CREAN, Ombudsman of Toronto, Canada. |
04:00pm - | Coffee break and relationships |
04:15pm - | PANEL - THE STATE AND THE INDIVIDUAL
Lectures:
1 - Challenges for the protection and promotion of human rights
Speaker: FEDERICO CHUNGA. Adjunct Chief of area in Constitutional Affairs in the Ombudsman of Peru.
2 - How the Ombudsman to reach the public?
Speaker: PETER KOSTELKA, Ombudsman of Austria and Secretary General of the IOI - International Ombudsman Institute. |
07:00pm - | CELEBRATION OF 200 YEARS OF OMBUDSMAN CREATION
Special Ceremony |
NOVEMBER 5, THURSDAY
| 09:00am - | PANEL - THE OMBUDSMAN AND ITS ROLE AS AN AGENT OF DEFENSE.
Lectures:
1 - The Ombudsman in the private sector: Marketing of defense or customer representative?
Speaker: BERTACHINI, LUCIANA. General Ombudsman of the Hospital and University São Camilo.
2 - The Ombudsman on defense of Consumer.
Speaker: PEREZ JÚNIOR, VASNI . Ombudsman of the Procon Foundation - São Paulo. |
10:45am - | Coffee break and relationships |
11:00am - | PANEL - BASIS FOR THE OMBUDSMAN OPERATION.
Lectures:
1 - What the ombudsman should do?
Speaker - FECCHIO FILHO, FERMINO. Ombudsman of Especial Sec. for Human Rights from the Presidency of the Republic.
2 - What is the Bill 342/07?
Speaker: Deputy LUIZ BASSUMA, Author of Alternate |
12:30pm - | Lunch |
02:00pm - | Thematic Workshops:
- Ombudsman of the Judiciary, Public Ministery and Public Defenders.
Coordinator: DES. HERMENEGILDO FERNANDES GONÇALVES - Justice Tribunal General Ombudsman of the Justice Tribunal
- Ouvidorias da Saúde e do SUS
Coordinator: JÂNDER MAGALHÃES - Ombudsman of SUS, in the Prefecture of Sobral - Ceará
Speaker: MARIA FRANCISCA MORO - General Coordinator of the National Sistem of SUS´s Ombudsman - Ministry of Health
- Ombudsman of the Federal Legislative, State and Municipal .
Coordinator: MARIA INÊS FORNAZARO - Ombudsman of São Paulo's Prefecture / ABO-SP President
- Ombudsman of Financial System and Insurance .
Coordinator: HÉLIO JOSÉ FERREIRA - Ombudsman of Brazilian Central Bank
- Ombudsman of Educational System*.
Coordinator: MARIA FÁTIMA VERAS VILANOVA - Vice-Presidente of National ABO
Speaker: SHEILA GOTTEHRER - Former Campus Ombudsman at the University of California at Santa Cruz, USA
- Ombudsman of Private Sector.
Coordinator: REGINA SAKAMOTO - Ombudsman of Flytour
- Ombudsman from the Regulatory Agencies and Procons.
Coordinator: MÁRCIO ROCHA - ARSAEG Legal Director
- Creating and Managing Ombudsman .
Coordinator: NEIVA RENCK MACIEL - General Ombudsman of Ministry of National Integration
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04:30pm - | Coffee break and relationships |
04:45pm - | Continuation of Thematic Workshops |
NOVEMBER 6, FRIDAY
| 09:00am - | Presentation of the conclusions of the Thematic Workshops |
10:30am - | Coffee Break and relationships |
10:45am - | Talkshow - Final Reflections
Moderator: JOÃO ELIAS DE OLIVEIRA, President of National ABO
Guests:
PETER KOSTELKA, Ombudsman of Austria and Secretary General of the IOI - International Ombudsman Institute.
KJELL SWANSTRÖM, Head of Staff from Swedish Parliamentary Office.
MANOEL EDUARDO CAMARGO GOMES, 1st Public Brazilian Ombudsman.
DEAN GOTTEHRER, former President of the United States Ombudsman Assoc. and currently Intern. Consultant to the UN for Ombudsman matters.
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12:30pm - | Lunch |
02:00pm - | Plenary Session of the ABO |
04:00pm - | Coffee Break and relationships |
04:15pm - | Continuation of the Plenary of the ABO |
05:30pm - | Closure of all activities of the events |
*Consecutive translation only in the Ombudsman of Educational System workshop.
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